– First Contact
Being part of the First Contact Team, my main role is to take initial enquires from new and existing clients. I find out the nature of their enquiry; empathising and understanding their needs to make sure that the right department contacts them promptly. In addition to this, I am responsible for raising all the conveyancing quotes and I book appointments for clients and colleagues. After many years as a Corporate Receptionist I find this role really rewarding.
In my spare time – I love to travel, listen to live music and just spend time with my friends and family.