Making a Claim

Making a Claim

If you wish to make a claim against an individual or a business then it is important to get the right advice at the outset. Legal proceedings can be very expensive anyway but the costs will escalate out of control if you do not have a clear plan and strategy. We have experience of dealing with many types of claims for businesses and individuals. This enables us to identify and focus on the material issues and to help you make a sensible judgment about the merits and method of proceedings.

We will review the matter initially in a fixed fee meeting with you normally at a discounted cost.  This cost will be confirmed prior to the meeting so you know exactly what the expense is to ensure you are happy to proceed.

Once we have taken instructions from you, and if you are happy for us to take matters forward, then we will normally engage with the other party or their solicitors in correspondence initially.  We will send a letter of claim on your behalf setting out your complaint and the remedy you are seeking, whether financial or otherwise.

Part of our initial review with you will involve consideration of the prospects of the potential defendant being able to meet any judgment or settlement obligations.  If you are pursuing a financial remedy but the responsible party is impecunious then there unfortunately may be little point in pursuing the claim on commercial grounds.

If matters are resolved at an early stage it is often the case that you do not recover your legal costs.  This is a reason to ensure there is a strict focus on the key points.

In some cases formal or informal mediation can help to bring matters to a settlement.  The Courts are anxious to see that the parties do seek actively to resolve disputes and use mediation unless there is a strong reason not to do so.  Even if there are quite significant differences of views, if some effort at mediation is not taken, this can result in costs penalties being imposed by the Court at a later stage.

Should it not be possible to resolve matters, or in some urgent cases, for example where an injunction is sought or a limitation period is about to expire, it is necessary to issue proceedings.  We will advise you and deal with this.  Throughout our approach remains to achieve a resolution of your claim on acceptable terms at the earliest point.   Rarely is ongoing litigation productive to any of the parties and that is particularly the case where a focus on negotiating a settlement fades into the background.

We can assist you by:

  • Providing initial advice on the merits of your claim and the best strategy
  • Preparing a letter of claim
  • Considering any reply and advising you
  • Seeking to negotiate settlement
  • If necessary, issuing court proceedings and pursuing the claim to settlement or trial
  • Dealing with enforcement as necessary
  • Where we are able to do so providing fixed fee quotes for our work or parts of our work

If you have a query or would like to book an appointment please get in touch with our First Contact team on 01256 320555 or email


  • paul-cowdery

    Paul Cowdery

    Litigation & Employment Director

  • irfan-dad

    Irfan Dad

    Employment & Litigation Paralegal

  • Patricia Kinchington

    Legal Secretary

  • Laura Pink

    Legal Secretary